What We Collect and Why
When you register, we collect your name, contact details, and the account credentials you set. Every deposit action — whether you send via bKash, Nagad, or Rocket — generates a transaction record tied to your account. We hold this to verify payments, process withdrawals, and meet
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our fraud-prevention obligations. We do not sell your personal data to third parties. Data shared with payment processors like bKash or Nagad is limited to what those processors need to complete your transaction; it is governed by their own privacy terms as well as ours. If
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you contact our support team, the conversation log is stored against your account for follow-up and quality purposes. Your device identifiers and session data are collected automatically when you access the lobby on mobile or desktop — this helps us keep your session secure and detect
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unusual login activity. How long we keep each data type is set out in the retention section below. Availability of our services, and the data rights that apply to you, depend on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.